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Chrome Remote Desktop keyboard not working on Mac OS login window

Chrome Remote Desktop keyboard not working on Mac OS login window

by Diogo Cabral - Number of replies: 1

Hey all,


I installed NDI Tools kit on a Mac Mini M2 and now keyboard doesn't work on MAC login window. Once I log in in any user with the laptop keyboard, it works fine but this is locking me out to remote in via CRD. I can confirm this is related to NDI installation as it started working as intended once NDI was uninstalled.


Notes.

- Keyboard DOES NOT work on login page only, once it logs to any computer user keyboard works fine

- This issue doesn't happen when remoting in via Apple Remote Desktop software, the issue only happens via Chrome Remote Desktop


Any thoughts ?

In reply to Diogo Cabral

Re: Chrome Remote Desktop keyboard not working on Mac OS login window

by Zoe Williams -
I would take a look at the following links as I think they might give some insight into your issues.

https://support.google.com/chrome/thread/346896505/keyboard-not-working-on-macos-login-screen-when-using-google-remote-desktop

https://support.apple.com/guide/mac-help/control-access-to-input-monitoring-on-mac-mchl4cedafb6

I would also reccommend updating to the latest ndi tools. https://ndi.video/tools/